Customer Support

Export loyalty data like points balance, VIP tier, order spend, and referral links to CSV for analysis, bulk updates, or marketing use.

How to Export Customer Data

Exclude employees, wholesale buyers, or suspicious accounts from your loyalty program to stop earning and redemption, by customer profile or Shopify tag.

How to Exclude Customers from Loyalty Program

Manually adjust points for individual customers, in bulk, or via CSV import for compensation, corrections, or promotions, suitable for any update scale.

How to Adjust Customer Points Balances

Automatically tag new customers who sign up via loyalty popups, widget, or loyalty page in Shopify, for precise segmentation and targeting in marketing tools.

How to Auto-Tag New Customers Acquired via Loyalty Programs

Sync Loyalty Data to Shopify Metafields

Save your preferred customer list sorting and reuse it without manually sorting the list each time.

How to Save Customer List Sorting as a Filter

Understanding a Customer's Loyalty Profile and Activity

Track customer activity, manage loyalty points, and analyze engagement to better understand and grow your loyal customer base.

Customers

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